Paper is often the cause of many inefficiencies in processing. Every time a piece of paper is lost or damaged, orders cannot be invoiced and you lose money.
Processing signed delivery notes is time-consuming and error-prone. As a result, matching purchase orders, indexing, and data entry can take days.
Delivering a product is a key stage of a customer journey. If it doesn't go well you risk damaging your relationship irreparably.
The company creates the delivery notes as usual.
The driver captures the customer information:
Notes, Location, Changes in quantities, Pictures, Time/Date, Barcodes and sends the delivery note back to the office in real time after each delivery.
As soon as the driver submits the POD back to the office, the proof of delivery is published to an ECM system. It is matched with the purchase order to create the invoice. The customer receives an email with a copy of the signed delivery note and the invoice.
The driver downloads the day’s delivery notes to his device.
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Re-engineer your paper delivery notes into smart digital proof of deliveries, that can capture more than just a signature.
We are well aware that every organization has its own specific circumstances. We would be happy to get to know you and come up with a personalized solution.
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