How much time do you spend addressing errors? Processing incoming purchase orders involves scanning piles and piles of paper every month. Then you have to enter every invoice scanned in the system, either through OCR, manual data entry or both. This process is error-prone and results in inaccurate data being input into systems. These inaccuracies are responsible for irretrievable documents, delays in processing, overpayments and late payments.
Customer service is the key to customer retention. Processing a purchase order is a crucial step in building a relationship with your customers. It is the first step in the order-to-cash cycle, and the perfect time to impress them. Manual processes increase delays and lead to customer frustration.
Did you know that only 20% of all orders in the retail supply chain are fully automated? Yet automated processes using Intelligent Capture or Advanced Capture seem out of reach for most companies. They are too expensive and require highly customized implementation over the course of many months. But leaving a PO unacknowledged for days gives a bad impression to your customers and could damage the relationship.
Our solution extracts data from orders without scanning or OCR, without keying in information, and with 100% accuracy.
Automatically publish orders to your ECM system, complete with indexing information, and automate the approval workflow.
Put in place a communication workflow to ensure everyone is in the know, in real time. Automatically send to your customers order confirmation and delivery information
Approve the order and initiate the shipping process right away! Your purchase order process now takes less than one working day!
Your customers send you their orders by email. Then purchase orders are captured before they are printed.
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We are well aware that every organization has its own specific circumstances. We would be happy to get to know you and come up with a personalized solution.
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